2 Heralds Way, Chelmsford, Essex CM3 5TQ

Speak to us today 01245 322 277

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2 Heralds Way, Chelmsford, Essex CM3 5TQ

Speak to us today 01245 322 277

Home
About Us
Popular Treatments
Dental Treatments
Enquiry
Contact
Book Now
Book Now

Cara Archer

/ Hygienists & Therapists / By guy

Cara Archer
Dental Hygienist/Therapist
GDC 6599

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Our Patient Reviews

Heralds Way Dental Clinic

4.9

Based on 463 reviews

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kevin hand

16:28 10 Mar 25

Vivian Huan

19:50 04 Mar 25

I had a filling done in my teeth no pain very good explanation about my check up today very pleasant with the experience.

Julie Spencer-Casey

11:22 27 Feb 25

Had a 6 month check up and found I have gum disease. My options were explained to me very well and dentist is always polite and seems caring. Wouldn't go anywhere else now.

Angela F

10:55 26 Feb 25

Really helpful and a lovely Dentist. I moved to this clinic, fairly recently, so this is only my second visit but so far impressions are very positive. I am particularly pleased that the clinic has opened up a separate treatment area, on ground floor level, as I have mobility issues and sometimes find climbing stairs difficult; well done Herald's Way Dental Clinic, thank you 😊

John Handelaar

10:21 25 Feb 25

Rajwinder Dhillon

16:22 22 Feb 25

Very friendly staff and convenient

Jenni Hammond

15:40 21 Feb 25

Ifrah was a joy to see today for my checkup. Very cheerful and treated with care. Will look forward to meeting her again when next checkup is due or if I have any problems in the meantime.

patricia collins

12:59 14 Feb 25

Very good service pleasant people, gentle and understanding

MUA

20:11 13 Feb 25

Excellent dental practice.

Shelia 123

20:04 13 Feb 25

Went in for a check up and was treated with respect and courtesy by the Receptionists and dentist.

Christine Victors

22:51 11 Feb 25

Very satisfied with the care and information given

Jo A

00:46 08 Feb 25

Dental Hygienist was superb. I have a jaw injury and Cara was so careful and thoughtful. First time I any hygienist has managed to finish the clean within the last 2 years (I have just joined the practice).

Ray Avis

15:57 07 Feb 25

Considering I have always had a fear of dentist. Whenever I am having treatment I am always made to feel calm.
I am extremely well looked after and the treatment is always well explained.

Brenda Harrison

13:46 05 Feb 25

Very relaxing visit as usual both my dentist and receptionist very friendly and proficient.

Jeanette Walsh

09:51 05 Feb 25

Simran was an excellent dentist very caring and professional just as I had been told by one of her patients.
So pleased for my mother to be in her care after not being able to get an appointment for so long due to the COVID restrictions!
Thank you for your brilliant care.

Eric Poole

08:16 05 Feb 25

Brilliant dental care as usual, all the staff are very friendly and professional . I have been a patient at this practice for 40 years and when the current owners took over when Mr Yap retired the high level of care just carried on and has improved. I would recommend this practise to anyone.

kelvin brown

18:06 30 Jan 25

Excellent service from the moment I enter to when I leave

Phil Clarke

12:48 29 Jan 25

First class service and informative and caring staff

Natalie Mason

13:06 28 Jan 25

Had an emergency appointment and dealt with well.

Christopher Ellis

19:09 24 Jan 25

Good welcome at reception very little waiting good service.

Christina Booth

17:36 23 Jan 25

Yasmin Bates

16:26 20 Jan 25

I have been going to Hearlds way dentists for years now & I’m still so impressed with how much they’ve helped me. I’m a very nervous patient and have had exceptional experiences the whole time. I’m currently having Invisalign treatment and so pleased with how the whole process has gone, the dentist, hygienists & reception staff are all so polite and helpful. Could not recommend Heralds Way enough.

Andrew Bridge

11:56 17 Jan 25

Haven’t been to the dentist for over fifteen years my experience at Heralds Way Dental Clinic was brilliant

mike byford

17:33 16 Jan 25

Excellent dental care and a friendly service

Anthony Lingham

14:13 16 Jan 25

Quick, polite and efficient.

Cathy Smith

17:31 15 Jan 25

daniel knox

13:04 14 Jan 25

Sarah P.

16:20 11 Jan 25

Great service. Broke a tooth and was seen the next day.

Sid Lang

13:36 10 Jan 25

Excellent service, very efficient and friendly receptionist

John Clements

15:23 09 Jan 25

Dentist was very professional and pleasant.
Appointment was on time.

Danielle Whiting

15:31 08 Jan 25

I had a horrendous experience with a different dentist years ago which made me so fearful I would not go to check ups.

However, severe pain with an abscess left me with no choice but to see the dentist.

Yousaf Choudhry’s laid back, calm manner and sense of humour made it difficult not to to feel relaxed. I said from the start I was anxious as I had a terrible experience years ago and he took the time to explain things to me, tell me what he was doing and what to expect which helped me feel calmer. He was quick to find the root cause, prescribe antibiotics, explain to me options and put a plan in place to prevent further problems. His nurse (with coloured hair) was so friendly and gave great advice. I think they work fantastically together.
I usually have to be referred to be placed under conscious sedation for treatment however with two children now in tow I need a quicker turnaround for treatment. I felt confident with Yousaf and booked to have the tooth removed the following week.
I still felt nervous and shaken but again Yousaf’s easy going and calm manner just put me at ease. His sense of humour relaxed me and after the injections went in I could not feel a thing. He worked quickly and removed the tooth before I even realised it had happened. The sense of relief was huge!
I now feel keen to keep up with regular check ups which is a huge relief as I dreaded problems cropping up with my teeth. I also didn’t want to be seen by my children to be scared of the dentist and for them to potentially take on my fear.
I honestly can’t thank Yousaf, his nurse and the surgery enough for not only being so professional but being understanding and supportive all whilst keeping good sense of humour.

Fat Controller

17:47 06 Jan 25

Top dentist in the district bar none. Requested emergency appointment as old filling fell out of tooth. Less than a week later everything was sorted with a new filling. Cost.... bargain!!

Geoff Creak

12:58 04 Jan 25

Used Cara the hygienist for the first time today, very impressed, very thorough clean, I'll book again in advance ! Thank you.

Jennifer Garcia

21:24 03 Jan 25

i had my first time at this dentist this morning, as an emergency appointment for a very painful tooth.

i was seen by Dr Kassan, and i was incredibly anxious about the appointment. dr kassan and his nurse Tallulah made me feel as at ease as possible, he talked me through the procedure and was incredibly patient with me.

i will be registering my family with this dentist as a result - all the staff there were kind and supportive of me in my time of need and i am so grateful to them all.

Thank you so so much for ending my pain!

jenny harris

15:54 30 Dec 24

katy gridley

09:27 19 Dec 24

I have been a patient at Heralds way for 38 years , I have had such a horrid experience that I will not be returning, nor will my family. Following a broken tooth that had been filled for some time I was advised to have a crown ( not my first). Following the prep it was uncomfortable and even painful and I made the dentist aware, on the day of fitting it was too painful to be cleaned but after numbing I beared with the fitting although still feeling pain, I was told it will take a while to settle so for the next couple of days I back to back took pain killers, then following two nights of no sleep I was fitted in and returned by now in terrible pain, I was told a root procedure could be started but the dentist would only be 30-40% successful and how I should book a specialist, then oh how luck are you the specialist has one slot before Christmas he can fit you in for £750 shall I book it. I’m sat there in horrid pain and the date is another 11 days away and the dentist is just talking about treatment plans! I’m beside myself in pain! I agreed to let the dentist try to numb my nerve , anything at this point my first request was to remove the tooth, just paid over £300 to have it made but want it out as pain so bad. I had 4 injections and they did not numb or dull the pain at all, the dentist tried to drill into my crown but it was excruciating painful. I was reluctantly prescribed antibiotics, told I was not in a fit state to make a decision about removing the tooth, then that she couldn’t because didn’t have time and she couldn’t numb my tooth. A referral for a sedation was suggested but she didn’t know when it would be. I left still in terrible pain. Frightened and quite desperate for help. I can’t now understand how phone calls were not made for me to see where could fit me in asap, just leaving me in that state. That evening I developed a fever and I still in now excruciating pain, A&E couldn’t help other than give me iv antibiotics, painkillers and morphine which just took the edge off, it took another 48 hours till the antibiotics which I had to ask for dulled the pain to bearable and I finally got some sleep. I called my dentist to see about the referral, I was called back by my dentist to be told the referral had been made. So then I decided myself find and booked a dentist asap. I went for a consultation and they took one look at me and moved clients to do my sedation there and then. I was in considerable less pain by now. They called me the following day to check up on me too. I will not be returning to Heralds way Dental practise, I’m quite traumatised by the whole experience, I feel money comes above patient care and have no trust.

tangie little

08:36 19 Dec 24

Thank you so much 11 extractions fitted temporary dentures
no pain very caring all the way through

David Gogerly

15:18 18 Dec 24

Cara Archer

15:25 17 Dec 24

5 star service from reception staff, to Jas and nurse Tallulah. All staff very professional and kind

C. Archer

Marianne Turner

10:56 14 Dec 24

My husband and I were treated by Dr Saqib Ali he was friendly, helpful and had time to answer our questions. A fantastic dentist!

John Correia

22:36 09 Dec 24

Always professional and caring.

Sue Ounan

16:36 09 Dec 24

They are all lovely but the quickest check up I’ve ever had so just a little concerned that it was thorough enough?

Jack Bowden

11:04 09 Dec 24

Fantastic Dentists and Hygienists. Highly recommend.

Susan Howard

13:05 06 Dec 24

My husband and myself had our first appointment on Tuesday we were both very impressed with the staff and also the dentist would recommend

Perfectly Perfect Events

19:07 11 Nov 24

My experience unexpectedly really good, I don’t have much luck with dentist but the staff are friendly, welcoming and understanding and make you feel valued, I am very happy with this dentist

sonia suleyman

20:57 08 Nov 24

My first experience of a dentist anywhere, that treats everyone with great respect. Attentive, helpful and friendly. I witnessed a manager go completely out of her way to help an elderly gentleman access the building. Excellent!!

Tina Dixon

15:51 08 Nov 24

Brilliant service

Andrew Wheeler

11:45 06 Nov 24

Victoria Elizabeth

01:00 03 Nov 24

A fantastic dental clinic! Highly recommended.

George Vogkas

19:02 31 Oct 24

Used the hygienist, absolutely amazing service. Highly recommended. Cara was truly exceptional, will definitely use again in the future!

Kathryn Turner

05:55 31 Oct 24

Fantastic, thank you very much

John White

15:50 29 Oct 24

friendly...informal/relaxing as ever..but always orofessional in all aspects of treatment

Nadine

11:17 29 Oct 24

I'm always impressed by the quality of service from all the staff.

Les Chantler

11:14 28 Oct 24

Very friendly and efficient dental clinic

kim smith

17:47 21 Oct 24

Great Staff, had a general check-up and session with the hygienist easy and painless experience.

alun Keighley

19:32 15 Oct 24

Paul&Chris Brunsdon

11:42 12 Oct 24

very friendly and efficient

Mandy Saddington

07:01 12 Oct 24

Moved into area and needed a dentist. Unfortunately I experienced an incidence with my bridge which was life changing for me. I was very distressed. Ifra was very professional made me feell as ease and did everything in her power to ensure I was able to face the world again with a smile. I cannot thank her enough. All of the staff appeared very helpful and friendly. The practice was clean and welcoming.
So pleased I found this lovely dentist practice

Valerie Hall

10:29 09 Oct 24

Always very good

bob richardson

09:15 09 Oct 24

happy with the checkup staff helpful would like less use of computer / smartphone app to check in a

Vanessa Thompson

18:54 08 Oct 24

A great experience! Work (an extraction) went well. A lot of care from the staff and dentist. All stages well explained.
Keith

Charlotte South

09:38 07 Oct 24

Great service

Rob Dunn

18:30 05 Oct 24

Friendly, helpful, efficient staff

Jill Goding

06:31 03 Oct 24

The staff are all professional and friendly

Sandra Hawes

11:51 01 Oct 24

Professional staff. Dental clean was done efficiently .Felt a difference afterwards.

Shirley Chambers

09:22 01 Oct 24

Efficient service

Mr Hills

11:09 30 Sep 24

As always very professional and caring had a hygienist appointment with Louise very gentle and great attention to detail would highly recommend

basstromkev

10:47 30 Sep 24

no pain is always a result when visiting the dentist! Slightly worrying that the inspection is much more visual, than hands on these days though.

chris polan

14:47 26 Sep 24

Great service, lovely considerate staff and extremely clean environment

Livia Leppenwell

12:59 21 Sep 24

5 stars for Ifra, an absolute credit to Heralds Way

Judi Baxter

08:13 18 Sep 24

Had a good experience everyone was friendly helpful and efficient.

Phil West

16:48 16 Sep 24

Implant completed on Sunday 15th September.
No pain at the time.
A couple of paracetamol required once the anaesthetic had worn off, but ok on Monday.
A very professional job.

Richard Green

07:05 14 Sep 24

The side of my tooth broke off and I needed a quick appointment which they provided me with. My usual dentist was booked but they managed to get me an appointment with Maliha Ali who was great. Thank you I really appreciated you fitting me in. No more discomfort for me now😁

R

Christine Morris

13:07 12 Sep 24

They are always very Pleasant, and inform you of there work to be done, a conversation which helps you relax

Jean Smith

16:25 11 Sep 24

Diane Channon

07:33 11 Sep 24

Richard Wyman

08:23 09 Sep 24

Friendly helpful staff with appointments kept to time slot.

Darren Beard

21:36 05 Sep 24

Always professional, courteous, and appointments on time , nice new surgery
Reception with always friendly ladies .
Good dental practice, excellent efficient friendly dentists .

Steven Fryer

13:33 05 Sep 24

Barry Marsh

10:18 04 Sep 24

Excellent service and treatment this morning. Would thoroughly recommend

ray munro

11:53 03 Sep 24

As always friendly and helpful. I really hope they stay with the NHS. My wife and I are NHS , but also opted for specialist private work. This is a useful combination .

Isil Mustafa

10:41 03 Sep 24

Wayne R

11:29 29 Aug 24

A very nice practice, with polite and courteous staff.
Reasonable fees too. Far better than the private dentist, I left. The new annex is nice too.

A minor issue was the beeping alarm box. Which was annoying, as every minute or so it beeps. Not ideal when sat next to it.

David John Moyse

09:00 28 Aug 24

Always 5*

Darrall Rawlinson

10:20 27 Aug 24

Clean, punctual and polite, always happy to have Jas' hands in my mouth

lindsey

09:11 27 Aug 24

was so scared going to the dentist but dr Jaspreet Sagoo made me at ease.... lovely people in there ....thank you for taking me on to fix my teeth

Tina Dixon

07:22 23 Aug 24

vikki Smith

19:56 22 Aug 24

After avoiding visiting the dentist for a few years due to concerns with my previous dentist telling me I needed over 3k of work done. I registered with Heralds Way. Had my registration appointment and today an anxious visit with the hygienist. No mention of 3k of work needed. I also had a broken tooth which they offered to fit me in the next day. I can say that I feel thankful and relieved to find a practice I can trust and will be making regular appointments. Cant recommend enough

Roger Ferrington

14:11 22 Aug 24

very good

Linda Denston

08:11 21 Aug 24

Very professional and friendly. Was very happy with the whole experience

Laura Brockman

07:52 21 Aug 24

Great service great Dentist,

gracie holland

16:43 18 Aug 24

I’ve recently had 10 composite bonds on my upper teeth and i couldn’t have had a better experience. Hassan was absolutely amazing, made me feel comfortable and at ease throughout, and I am stunned with the result. I couldn’t recommend Hassan more 👍🏽

David Howard

06:54 17 Aug 24

Chris Munns

15:09 14 Aug 24

I was very pleased with the kind friendly way I was treated as I was quite nervous but that all disappeared very quickly. Thank you so much.

Samantha Smith

11:46 14 Aug 24

Have been using this clinic for many years and have never had a bad experience - all the staff are friendly, professional and experienced!

Steve Knight

06:51 14 Aug 24

Reception team so friendly. Dental team superb

DAVID CHAPMAN

16:11 12 Aug 24

Lisa O'Connell

11:53 12 Aug 24

Sinthurajee Sivayogan always makes me feel less nervous. Can’t fault her skills and all staff friendly and helpful. Would definitely recommend

June Cheetham

17:12 07 Aug 24

The whole process was easy and painless. Everyone was friendly and helpful.

Colin Nash

15:04 07 Aug 24

Appointment on time. Put my mind at rest

13:19 07 Aug 24

18:03 05 Aug 24

10:33 05 Aug 24

19:46 03 Aug 24

Excellent , courteous and efficient. Everyone goes out of there way to put you at ease .

Keith wren

12:39 02 Aug 24

Dentist done a good job

Terence Eaglestone

18:54 29 Jul 24

Linda Smith

07:48 28 Jul 24

The staff to be helpful & friendly. The service is caring and professional, and includes explanation with advice. I have been with this surgery for years and would recommend them.

Tracy Gregory

17:23 26 Jul 24

Very friendly and helpful with lots of advice

Ben 10 Ten Turner

23:54 22 Jul 24

The dentist and her mate was really nice made me feel comfortable and was really helpful

Mark Abbott

19:49 22 Jul 24

I've been using Heralds Way for years. The staff and dentists are nice and helpful and above all friendly. Its always clean and tidy and a pleasant clinic, always has been. Would always recommend to others, thank you for years of good service.

Tracy Gregory

09:54 22 Jul 24

Angela Hodges

12:48 17 Jul 24

Had my first visit to Heralds Way Dental Clinic in South Woodham Ferrers, and I was very impressed, the clinic itself is very clean and well maintained, the receptionists are really friendly and polite and Ifrah Ali is a lovely dentist, very friendly and professional, her dental nurse was very lovely too. Thank you for making it a pleasant experience 😊

Sadaf Waqas

09:58 17 Jul 24

I had an appointment for me and my kids and Dr Ifrah was so good and so helpful.Appointment was very quick and I loved attendingthe appointment.
I am very satisfied with their services.

Linda

16:29 16 Jul 24

MALIHA ALI. Could see I was very nervous, I had a cracked tooth, MALIHA made me feel very comfortable, herself & the dental nurse were very kind & patient with me. Would highly recommended, Heralds Way Dental practice.
Bonus, tooth was fixed straight away.

Toni Crosbie

12:35 16 Jul 24

Bruce Tann

13:29 15 Jul 24

Excellent. This was my first appointment with this dentist. I decided to change dentists after 26 years with the previous one which was quite a distance from where I have lived for the last 22 years. This surgery is local to me.
Maliha was very thorough and she along with her assistant Mellisa were both very nice people to meet.
Thank you for a pleasant experience.

Irene Mcdermott

08:15 15 Jul 24

I was absolutly terrified of dental visits ,that was until i was refered to Simran. Simran is the most wonderful amazing person /dentist ever . My fear of dental visits have now completely vanished all thanks to lovely Simran.

Tommy Smith

11:14 14 Jul 24

Louise was very nice and done a fantastic job. Would definitely recommend

Carol Mcguire

19:02 12 Jul 24

Linda Stockwell

16:23 09 Jul 24

I am a new patient to this dental clinic and so far I have been so impressed with the service I have received. I have so far, seen the Dentist, Dr Ali, twice and the Hygienist for one visit. All the members of staff, are so polite and welcoming. The Hygienist took her time and explained everything to me and how to keep my teeth clean and plaque free. During my check up visit with Dr Ali today, he was so kind to me, as he helped me with an issue I had with my front tooth, where there was a chip out of it and he solved the problem immediately and took time to give me some much needed advice. I didn't feel at all rushed and he has restored my confidence. I will certainly be booking another appointment for some teeth whitening treatment soon. Thanks to all.

Linda

Sapphire Moon Studios

13:32 05 Jul 24

My appointment was at The Annex and I greatly preferred this surgery as it was quieter and more spacious. My dentist is always efficient and kind.

Michael Lovelock

17:38 03 Jul 24

Appointment on time very friendly professional service would highly recommend

Jemma Openshaw

14:54 28 Jun 24

Fayaaz and staff are extremely friendly and knowledgeable. I am about to begin my Invisalign journey and so far he has made the process seamless. Fayaaz was able to answer all of my questions and concerns. We spent a long time together discussing different options and I have no doubt I am in good hands as his expertise was clear. The practice itself is also very clean, modern and appealing and is always a pleasure to visit.

Brenda Harrison

10:24 26 Jun 24

james sanders

09:11 26 Jun 24

return visit and as usual all very good
excellent service

Tina Boyce

16:57 19 Jun 24

I needed an urgent appointment. The receptionist managed to get me an appointment the same day . Which was really appreciated. The receptionist and the dentists are so friendly and make you feel at ease

John Harris

14:33 19 Jun 24

Sad to say goodbye to Cathy, she has sorted my gums to the best they can be.

Peter Jablon

12:15 17 Jun 24

Very positive experience as usual and I'm genuinely terrified of the dentists. It was easy to get an appointment, friendly reception staff, I was seen Very quickly. My dentist (Simmi) is excellent, she really understands nervous patients, hope I die before she retires (I'm 64 and she's quite young, so I'm not suicidal) as I wouldn't go anywhere else.

Leonard Howard

12:04 14 Jun 24

Very good service from start to finish

Glyn Demes

14:29 29 May 24

Lena Zoubr

12:30 28 May 24

Had a fantastic customer care and brilliant treatment 🙂

Please Smith

14:13 24 May 24

Excellent service and lovely staff

julie pavitt

17:24 21 May 24

Friendly and helpful staff. Very professional service .

Richard Phillips

12:37 16 May 24

Jazz was extremely pleasant and professional.
My wife and I are extremely impressed with the staff and the surgery

Tony Melvin

12:40 14 May 24

Robert Breakwell

12:11 14 May 24

paul fileman

07:32 10 May 24

I have a major phobia of the dentists but Heralds way always do their best to look after me and help me cope with the fear in a very sympathetic manner, can't recommend them enough

Jerry Gleeson

21:24 09 May 24

Brilliant staff friendly welcome. Very good quality service.

Ray

10:17 08 May 24

Excellent in every way. Quick urgent appointment, work carried out efficiently. Help with stair lift was so quick.

Alexandra Sheppard

13:21 02 May 24

I would have given full marks for help and service but I need a lot of stuff done but my fault

Sally Fisher

13:46 01 May 24

Just had an appointment with Saqib Ali & Esme, I’m not a confident patient but they really put me at ease, a filling with no injection! My smile is even wider now - thank you both so much 😊

Sue Draycott

11:48 01 May 24

Excellent felt very relaxed thank you

Susan Farthing

10:04 27 Apr 24

Pauline Francis

16:28 26 Apr 24

Being a nervous patient, I was given lots of encouragement throughout my visit. At each step I was told what was being done. All this helped me to relax more whilst treatment was done.

D Woz

15:00 26 Apr 24

Such a gentle hygienist, Cara was amazing. So much so that I booked my next one already which is a first.

Mike Keene

11:12 25 Apr 24

Brilliant !!!

Emma Mihlenstedt

15:13 18 Apr 24

I was under the care of Has for Invisalign from Aug 23-Apr 24 and cannot recommend him enough. I'm so happy with the results and Has is great at talking you through what is possible and supporting throughout.

Adam Reader

15:13 16 Apr 24

Jim Tidmarsh

14:24 16 Apr 24

Good experience. No problems completing forms online. All staff helpful.

Fiona Pepper

12:16 16 Apr 24

Thank you to Dr Sai Vivek Maneesh. Extremely efficient extract of my tooth. I found him and his dental nurse to be a delight

Julie Sparkes

16:34 12 Apr 24

Five stars, can't fault my treatment thank you

Sindy Ashworth

13:11 08 Apr 24

I recently had to have a double tooth removed from the very back of my jaw. I didn’t have a dentist at the surgery but when I said I was having toothache they got me in very quickly. I am terrified of needles but Dr Kassam managed to numb my mouth without me feeling a thing, I didn’t even feel the needle go in, I was amazed. Same with the extraction, no pain at all. Thanks Dr Kassam for making it a painless experience and thank you to the lovely ladies on reception for being so friendly and helpful.

Malavika S

11:51 04 Apr 24

Fabulous! Always very friendly and helpful.

Joseph Young

21:10 03 Apr 24

Excellent service, polite, professional and prompt, as always.

Stephen Jones

14:03 25 Mar 24

Always had a good experience (if you can call it that going to the dentist) and found all the staff very helpful (especially Sharon) very good practice.

andrea eso

06:01 22 Mar 24

Joyce Boldero

17:10 20 Mar 24

Simran was so lovely and understanding of my concerns. Hadn't been for a while, but was very glad I made the appointment. Treatment could not have been better. Thank you Heralds Way Dental Clinic.

janet lowe

13:09 20 Mar 24

Ann Hatton

15:09 18 Mar 24

All staff were helpful and pleasant.

Niel Baker

12:57 18 Mar 24

All good, efficient and Professional.

janet cross

13:55 12 Mar 24

After a nervous wait in the waiting room, I was soon put at ease, friendly dentist & dental nurse, I was offered a stress ball to distract me which helped

Sue Draycott

18:43 11 Mar 24

Anthony Massey

16:51 09 Mar 24

Alway treated nice and so helpful ty so much

Tina Denham

06:59 09 Mar 24

Kim Coe

13:29 06 Mar 24

Tricia Kelly

15:52 04 Mar 24

Staff are always helpful and friendly. Make the whole experience easy and stress free.

Ann West

12:40 04 Mar 24

Had excellent treatment this morning. Highly recommend.

Frank Dullaghan

13:37 03 Mar 24

Excellent - efficient and professional

Garry Walker

10:35 29 Feb 24

Excellent
Thanks

Bill Kiely

22:06 26 Feb 24

Brilliant service and very helpful and caring dentist. Totally recommend this practice.

Sandie Cottee

20:58 26 Feb 24

Because of my previous experience of going to the dentist I lacked confidence and trust and I had not returned for treatment. Consequently I and was no longer registered with a dentist surgery and urgent treatment was needed.
After months of trying, I was eventually able to make an appointment at Heralds Way. I was apprehensive, because I usually find going to the dentist an unpleasant experience, and on this occasion I also anticipated extensive work being needed. This is because I had been told by my previous dentist (at a different surgery) that treatment for my tooth was complex and would cost about £1,800.
I was seen by Jasreet Sagoo, at Heralds Way, and her warm welcome and relaxed approach immediately reassured me. After examination, she advised that the major work I had been recommended was, in her opinion, a last result, and she felt that it was not necessary at this time. Instead, Jasreet recommended filling the tooth, and I felt completely confident in her judgement. All my previous concerns were unfounded, and for the first time in memory, when going to the dentist, I felt reassured and relaxed! I feel huge relief that the dental work needed is finally being completed, and even more, because I finally have found a dentist who I feel comfortable with, and completely trust and have confidence in. My faith is restored! I never thought I would be able to say that going to the dentist is a positive experience - so thank you Jasreet Sagoo, and Heralds Way Dental Clinic. I will be back!!

Paul Laurence

13:54 23 Feb 24

Warm friendly reception and professional, approachable staff. I came away with confidence.

Ward Tony

14:31 21 Feb 24

Colin Day

14:59 20 Feb 24

This may be a good dentist - I don't know. But their records keeping in terms of email addresses and their response to feedback sucks!

Shelia 123

12:41 19 Feb 24

Colleen Wright

07:16 16 Feb 24

Went for routine check up with Simmy. All ok - called in promptly. Dentist is friendly and understanding as I have difficulty walking and trouble with hearing.

Ashley Miall

15:30 15 Feb 24

Linda Wilkinson

12:36 15 Feb 24

Ernie Lacey

08:09 15 Feb 24

Excellent and friendly service, to date I can find no fault.

Peter Reavell

14:50 14 Feb 24

Received a Reminder E-Mail for my Dental Check Up Appointment.
Arrived in good time
My Dentist J Sagoo gave me an Excellent Check Up and Dental Advice
Overall "A FIRST CLASS & PROFESSIONAL DENTAL EXPERIENCE.
ALL STAFF were very Friendly and Helpful.

Susan Pennington

17:09 09 Feb 24

Always good from arrival to examination, everyone makes you feel relaxed and all very friendly thank you.

Rosie Evans

10:57 08 Feb 24

I'm personally not a fan of the dentist and hadn't been in nearly 8 years. I started slowly with invisalign and have finally built up to a checkup. Faayaaz, Cathy and the team have been amazing, havinng always reassured me and discussed all options available.
I also have a rare blood disorder, which they've gone over and above to be accommodating for. Could not recommend this surgery enough! I now love my smile even more.

Helen Fountain

10:51 08 Feb 24

Been a patient with Heralds Way dentists for many years, together with my husband, two daughters and now their children, so they must be doing something right. A First Class dental practice.

Ken Mee

14:30 07 Feb 24

Very professional and good bed side manner!

Vanessa Kelly

07:56 06 Feb 24

Mimi Sherwin

15:27 03 Feb 24

Dr. Hassan Abbas is a very personable, professional Dentist. The dental nurses are lovely. Very quick and efficient where possible, too.
A very good service all round.

Cherrill Holmes

01:47 03 Feb 24

Hav been a few times past months to Heralds Way Clinic. My Dentist has been very attentive, helpful & explained in detail my options going Fwd..I wld Recommend using this clinic. 😃

glennys Mcleod

07:00 01 Feb 24

always well looked after 👍

Barbara Phillips

11:59 26 Jan 24

Very caring and professional

Giles Ford-Crush

09:01 26 Jan 24

Very helpful and welcoming practice, never rushed and always professional.

Nigel Kelly

17:14 25 Jan 24

Leslie

21:14 24 Jan 24

I was really please, I was listened to and got my problem sorted out quickly and without hassle. Very happy thank you.

Rae Marshall

11:10 23 Jan 24

Emma

18:17 22 Jan 24

Our dentist Simran is really lovely, took my son for his first dentist appointment today and she was really kind and made him feel at ease. Made the whole experience so much eaiser than I thought it may be.

susan wells

15:09 20 Jan 24

Brilliant practise everyone is so nice from booking in to checking out. always gives great advise i hate going but once i'v been i feel good. i would highly recommend this dentist to anyone. 12 out of 10 !!!

Dave Hall

10:21 19 Jan 24

Lynda Braham

14:51 18 Jan 24

Jas is always polite informative and friendly.

Peter O'Rourke

09:45 18 Jan 24

A trip to the dentist is never an appealing thought; but the whole experience at Heralds Way was fantastic. From the ease of completing forms online to the warm welcome and the excellent examination were all truly appreciated and made me feel at ease. Well done to the whole team for making the experience so relaxing.
Jan-24 Update: The customer service and dental clinicians are all fantastic. I cannot give enough praise for this dentist practice; each & everyone of the staff are superb.

Malcolm Farrington

12:06 17 Jan 24

This was an extra appointment as one of my molars had fractured. There was a warm welcome by the staff. The dentist was thorough, professional, amenable and sorted out the problem..

Samantha Smith

10:13 17 Jan 24

Sue Voyce

16:48 12 Jan 24

Excellent service as always. Everything explained clearly. I cannot recommend my dentist highly enough. A visit involves a 100 mile round trip for me but absolutely worth it.

doug macewen

11:53 12 Jan 24

Ann West

09:55 11 Jan 24

Michael Burton

17:22 10 Jan 24

Good experience with both admin team and the dental practitioner

Linda Coburn

12:32 10 Jan 24

Always good experience make you feel completely at ease highly recommended

Heather Payne

11:34 24 Nov 23

Very happy, my dentist was very helpful and explained everything.

Bill Messenger

10:23 23 Nov 23

Nice and pleasant atmosphere and lovely Dentist

susan howes

17:56 17 Nov 23

Hazel Packham

12:45 12 Nov 23

All the staff are very helpful, cheerful, and reassuring making a visit to the dentist less daunting

Carol Chappell

11:26 07 Nov 23

Always a good experience

Lesley Sefton

11:22 07 Nov 23

Friendly, efficient, personal service.

Peter Davey

10:25 02 Nov 23

Micks Tube Channel

09:46 25 Oct 23

Brilliant.Very helpfull.

Susan Priestley

10:57 17 Oct 23

Routine appointment with Dental Hygienist Louise W.
Warm welcome from Reception on arrival and sat in the smart waiting room. As I had filled in the routine status forms online in advance only a short wait before being called.

Louise gets to know you as a person and not a patient number. She readily advises on the condition of your teeth and what needs to be done. She also listens to your concerns and addresses them with considered response.
I left the practice with beautifully cleaned, shiny teeth and a calm state of mind.

Would I recommend? Without hesitation!

Keith Neville

09:40 17 Oct 23

Can’t thank them enough for the treatment provided. Kindness and professionalism was exemplary.

Nadine Stclaire

08:54 14 Oct 23

Paige Bostock

15:03 04 Oct 23

My dentist Simran Rattan is so patient and amazing with me. I’m quite a nervous patient and she goes the extra mile to really reassure me and talk me through it. Makes going to the dentist so much easier. Highly recommended and such a good dentist!

Deana Rena

09:42 03 Oct 23

Suzanne Tomlin

12:22 30 Sep 23

First time seeing Sai Mehta .Totally charming and very knowledgeable. Explained everything clearly and engaged me in discussions regarding my treatment plan with patience and understanding.

Jane Bushell

20:04 29 Sep 23

Always very polite and helpful. Always puts you at ease.

HJ Bennett

09:47 28 Sep 23

Sandy Roberts

10:21 21 Sep 23

I am always pleased with my visit such a good dentist would recommend .👍

Bob Harding

10:14 21 Sep 23

Great check-up with Simi which only took 5 minutes.
£25 seems a lot of money now that I am a pensioner but would be worth it if free cleaning was reinstated as tartar builds up even with electric toothbrush. Stopped during Covid but not sure why?

Sarah Newman

10:06 21 Sep 23

Wonderful, my son has autism & she was so good with him. Resulting in a very calm check up.

Rachael Street

09:57 21 Sep 23

Stephen Thrumble

10:28 20 Sep 23

Was shocked to be quoted £1499 to sort out my problem so will be looking elsewhere

janet cross

17:33 19 Sep 23

Martin Bulle

11:05 19 Sep 23

We are very happy with the service you provide, thank you. Long may it continue!

Lily riley

08:52 18 Sep 23

I booked an appointment with Cathy before my wedding day for stain removal, and I couldn’t be happier, me teeth came out amazing! And made me wedding photos come out perfect! Couldn’t recommend her enough!

Brian Beales

10:08 17 Sep 23

Jaspreet was very professional and thorough during my check-up with good customer service. Advice was clear and easy to follow.

Alfie Bateman

14:45 15 Sep 23

Receptionist polite, dentist explained everything clearly, good experience.

Jacqueline West

13:40 14 Sep 23

Saw Hygenist on this visit. Very pleasant and thorough. Good service.

terence sparkes

09:54 14 Sep 23

Very good. Excellent dentist

Sally Petersen

22:53 13 Sep 23

This is a wonderful dentists. I get very stressed and nervous. I feel very safe there. The staff are wonderful, right from the receptionists to the dentist herself.

John Phillips

09:44 12 Sep 23

Very friendly reception staff who are very helpful and efficient and provide a great service. The dentist I saw was very helpful and professional with the treatment I had and was very informative and put me at ease.

Susan S

16:22 08 Sep 23

Didn't have to wait long, all staff I encountered were friendly and helpful

Kush Dave

09:26 08 Sep 23

Very efficient and friendly service.

Keith Neville

15:05 04 Sep 23

Christine Jesson

09:42 31 Aug 23

Val Harrison

16:55 25 Aug 23

Very happy.

Linda Wood

09:50 22 Aug 23

Dental treatment was great. Staff were fantastic as have to use stairlift and very kind to me.

mick howell

09:56 18 Aug 23

Dudley Naslund

10:29 17 Aug 23

Jennifer Louise

10:07 17 Aug 23

Jaspreet Sagoo is a great dentist and the reception staff are always lovely, 10/10

Mary Carroll

09:39 17 Aug 23

susan wilgress

06:24 16 Aug 23

irene holmes

17:15 15 Aug 23

Tooth extraction went really well. I was very nervous but Simi was v helped me to relax. Caring and professional.

Tracy Judge

10:08 15 Aug 23

As always a fantastic dentist. Gentle, thorough and always happy to help.

Kumudchandra Apabhai Patel

13:23 11 Aug 23

Good team of Dentists in South Woodham Ferrers.

Ken Barrett

09:48 09 Aug 23

Sharon Lindsley

09:39 07 Aug 23

This is the first time I have been at Hearlds way dentist to see the hygienist Cara. Cara was absolutely lovely very gentle & made me feel very relaxed.

Georgine Forleo

07:50 25 Jul 23

For my little girl they have been amazing and so professional. They knew she was anxious and they have been extremely careful and they did explain to her every step. Even for extray they took the time. Really greatfull.

Lynn Bruce

15:58 09 Jun 23

I am terrified of the dentists which is why I left it so long before going back as I was in considerable pain. My dentist was excellent and very calming and kind. I had a tooth extracted and a filing and left pain free. I will definitely make sure I come back regularly from now on.

Helen Peacock

21:04 02 Jun 23

I recently finished my treatment plan with Invisalign.
Everyone in the practice has been wonderful. Lovely ladies on reception are always so helpful.
Kathy the hygienist is so gentle and thorough, my mouth feels super clean afterwards.
Fayaaz and Jade work great together, they both have been amazing and Fayaaz has gone above and beyond.
Very very pleased with the final results, thank you
Helen Williams

Sheila Miles

15:07 27 May 23

I received the usual calm, friendly and capable treatment from my dentist. I said I was feeling a little apprehensive not having experienced this treatment before and she was most understanding, explaining everything she was doing and constantly checking that I was alright. First class service.

Don Hutchison

06:52 10 May 23

I went for a check-up and Yousaf, my new Dentist was brilliant. Had a temporary filling that improved everything. Thank you

Jean Delapperall

16:59 21 Apr 23

I phoned the clinic and the receptionist was very helpful. Arriving at the clinic again the receptionist was very welcoming. The dentist was great and made the whole visit very comfortable. Overall 5 stars. Thank you Heralds Way Dental Clinic.

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